Privacy notice
This notice explains the types of personal information Nhume may use and the choices available to you.
Information you provide
This may include your name, contact details, account information, journey details, luggage descriptions, messages, support requests and records of an arrangement. Do not upload passport scans, payment-card details or unrelated private documents.
Information created when you use the service
We may receive basic technical and security information, such as device, browser, approximate location, sign-in events and pages used. We use this information to operate, protect and improve the service.
How information is used
- to provide accounts, journey listings and requests
- to help members communicate about an arrangement
- to respond to support and safety reports
- to prevent misuse and maintain security
- to meet legal obligations where they apply
Who information may be shared with
Relevant profile and journey information may be shown to other members. Service providers may process information on our behalf. We may also disclose information when required by law or when reasonably necessary to address fraud, safety or security.
Retention and your choices
Retention depends on why the information is needed, legal requirements and service security. You can ask about access, correction or deletion by contacting us. Some records may need to be retained where the law permits or requires it.
Contact
For privacy questions, email support@nhume.com. We may update this notice as the service changes and will revise the date above.