Safety and prohibited items

Do not carry an item unless you know exactly what it is and have checked that it is permitted throughout the journey.

Never carry a sealed parcel for someone else

Open and inspect every item at handover. If anything is different from the request, refuse it.

Items that must not be arranged through Nhume

  • cash, bank cards, passports or identity documents
  • medicines, controlled drugs or unknown substances
  • weapons, ammunition, fireworks or explosives
  • loose batteries, power banks or damaged electronics
  • alcohol, tobacco, fresh food, plants or animal products
  • counterfeit, stolen or inaccurately declared goods
  • anything sealed, hidden or not fully described

Checks both people should make

  • the airline's baggage and dangerous-goods rules
  • rules in every transit country
  • export requirements at departure
  • customs, tax and import rules at the destination
  • whether the item must be declared

Airline acceptance does not prove that an item is lawful to export, transit or import. If you are uncertain, do not proceed.

Meet safely

  • meet during daylight in a public, staffed place
  • tell someone where you are going
  • do not share passport or banking details
  • leave if you feel pressured or unsafe
  • report suspicious activity to the relevant authorities and to Nhume

In an emergency: contact the local emergency services first. Nhume support cannot provide an emergency response.